I really enjoy this rack, it is a huge improvement over my old trunk mount rack. It is sturdy, easy to assemble, fairly easy to mount to the car, holds 4 bikes, and is well worth the price I paid. I consider it a good buy!
My only 3 complaints are similar to the ones posted:
1) The receiver hole is too far from the assembly. It seems like it would be more sturdy if the hole was placed 2" closer.
2) To connect the carrier to the hitch requires tools and more time and effort than necessary. It has a pre-drilled hole and is connected with an M12 receiver bolt. Unfortunately, standard hitch pins and clips are 1/2" diameter... a tad too big for the pre-drilled holes. Some people are commenting that they are getting new holes put in for these reasons. (although, I'm not sure exactly where to go to get this done...)
3) The arm assembly is bolted together with 2 bolts, which means to fold down the uprights when not in use requires more tools/time/effort. To try to correct the problem, I have ordered a 3/8"x2-1/2" squared snapper pin with a 1-1/2" clearance to use in the upper hole of the assembly. The pin is similar to the one included to lower the carrier for rear compartment access. It should be easily removable to allow me to fold down the uprights when not in use... hopefully it works without compromising stability.Get more detail about Thule Parkway Hitch Bike Carrier - 4 Bike.
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